Support
Something wrong, or an idea for the game? Write to us. We usually reply within 2 working days.
[email protected]Please include your player name, your device model and what happened. A screenshot helps a lot.
Common questions
I bought something but didn't get it
Close the game completely and open it again; purchases are checked when the game starts. If it's still missing, write to us with the date of the purchase. Your Apple receipt email helps.
I changed phones. How do I keep my progress?
Sign in with the same Apple or Google account on the new device. Guest progress is stored only on the old device, so sign in before you switch.
The race lags or disconnects
Online races need a stable connection. Try Wi-Fi instead of mobile data, close other apps that use the network, and check the game is up to date.
How do I get a refund?
Payments go through Apple, so refunds are handled by Apple at reportaproblem.apple.com.
How do I report a player?
Write to us with their player name and the time of the race.
How do I delete my account?
See our account deletion page.